Strategic Vision
Ensure THC’s long-term sustainability as a leading provider of quality, individually tailored disability services through diversified revenue streams, strategic partnerships, and operational excellence
Strategic Objectives
1. Financial Sustainability:
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2. Service Excellence:
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3. Organisational Capability:
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4. Strategic Positioning:
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Strategic Pillars
1: NDIS Revenue Maximisation Objective: Optimise revenue from existing NDIS services whilst positioning for reform changes Strategic Focus:
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2: Alternative Revenue Sources Objective: Generate $1M in alternative gross revenue with $330K net surplus to ensure long-term viability Strategic Focus:
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3: Staff Recruitment, Engagement and Development Objective: Build organisational capability to support growth whilst maintaining service quality Strategic Focus:
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4: Growth Balanced with Quality Objective: Achieve sustainable growth that maintains THC’s reputation for quality service delivery Strategic Focus:
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Expected Outcomes by FY29
1: Financial Sustainability 2.7% operating surplus at capacity, increasing to 4.5% with efficiency improvements |
2: Revenue Growth Increase from $7.8M to $8.9M at capacity, plus $1M alternative revenue target
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3: Service Expansion Growth in SIL, Core Supports, and Plan Management whilst maintaining quality standards
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4. Organisational Resillience Reduced NDIS dependency from 92% to 77% with 15% revenue from other sources |
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