Strategic Vision
Ensure THC’s long-term sustainability as a leading provider of quality, individually tailored disability services through diversified revenue streams, strategic partnerships, and operational excellence
Strategic Objectives
1. Financial Sustainability
2. Service Excellence
3. Organisational Capability
4. Strategic Positioning
Strategic Pillars
1: NDIS Revenue Maximisation
Objective: Optimise revenue from existing NDIS services whilst positioning for reform changes
Strategic Focus:
2: Alternative Revenue Sources
Objective: Generate $1M in alternative gross revenue with $330K net surplus to ensure long-term viability
Strategic Focus:
3: Staff Recruitment, Engagement and Development
Objective: Build organisational capability to support growth whilst maintaining service quality
Strategic Focus:
4: Growth Balanced with Quality
Objective: Achieve sustainable growth that maintains THC’s reputation for quality service delivery
Strategic Focus:
Expected Outcomes by FY29
1: Financial Sustainability 2.7% operating surplus at capacity, increasing to 4.5% with efficiency improvements |
2: Revenue Growth Increase from $7.8M to $8.9M at capacity, plus $1M alternative revenue target
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3: Service Expansion Growth in SIL, Core Supports, and Plan Management whilst maintaining quality standards
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4. Organisational Resillience Reduced NDIS dependency from 92% to 77% with 15% revenue from other sources |
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