The Housing Connection (THC) is an Australian organization which provides vital supported accommodation and job training services to disabled adults based on a set of disability service standards. These disability service standards were developed in line with the Disability Services Act of 1993 in order to ensure that each client receives the best possible service and attains the optimal outcomes from the program.
For example, one of the service standards which The Housing Connection adheres to in all of their practices is a commitment to service access, meaning that each client who seeks a service from the organization will receive equal consideration on the basis of available resources and relative need. Another important service standard of The Housing Connection is a commitment to an individual needs approach to program structure. This means that each client will receive a tailored service program which is designed to meet their unique needs in the least restrictive way possible.
Another one of The Housing Connection’s important disability service standards is a commitment to choice and decision making for each client. This focus on choice applies to decisions about the activities and events in which the client will participate in on a daily basis, in relation to their service program. A fourth standard which is closely adhered to at the Housing Connection is a policy of confidentiality, privacy and dignity for each client with respect to every aspect of their life. A fifth standard ensures that The Housing Connection puts a focus on encouraging the maximum integration and participation possible for each disabled person in the program.